Forty years of <i>The Service Industries Journal</i>: a bibliometric review
نویسندگان
چکیده
Established in 1981, the Service Industries Journal (SIJ) has over 40 years of history. This study presents a comprehensive bibliometric analysis journal. The bibliographic coupling journal reveals that major themes are service management, innovation, adoption and experience, quality customer satisfaction, management quality, consumer behavior, firms, relationship marketing. research published gone from primarily being conceptual-qualitative nature to an empirical-quantitative one, with collaboration network become more global time.
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ژورنال
عنوان ژورنال: Service Industries Journal
سال: 2021
ISSN: ['1743-9507', '0264-2069']
DOI: https://doi.org/10.1080/02642069.2021.2003341